How does The Phoenix work?

What is included with The Phoenix?

What's the difference between the performance tip and the standard tip?

Do I need to leave The Phoenix plugged in during the 36 hour lockout?

How often do I reapply Heat Shield on the tip of The Phoenix during use? 

Why is my Phoenix blinking red lights and displaying a strange number?

I lost my power adapter. Can I use a different one?

Is my Phoenix rusting? I see a brown fluid when cleaning my Phoenix.

What happens if I drop or damage The Phoenix during my trial?