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Returns & warranty exchanges

We absolutely stand behind The Phoenix. If you believe there was a manufacturing defect, we’ll be happy to inspect it and send a replacement if you’re right!

Need to make a return? You have 30 days from the date your Phoenix arrived at your door. Sorry, we can’t accept returns on accessories or any product which has suffered physical damage.

It’s important to remember that many men will need to wait 6-8 weeks before seeing results - to give your body time to recover and grow healthy tissue.

Order support

We’re happy to help you place your order by phone. If you need to cancel your order or update the shipping address, you must contact us before your order ships - so contact us ASAP!

Popular topics

Returns & Exchanges
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Further questions

Frequently Asked Questions
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Clinical Studies
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How It Works
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